Contact us: Difference between revisions

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BioCompute has implemented an issue report protocol,  for any issues, please go to “Contact Us”  on the bottom of the BioCompute web page for a quick response and “Report Bug or request feature” for a less immediate problem.[[File:Contact us.png|800px|thumb|center]]
Go back to [[Prefix registration|Prefix Registration]]
The best way to get help for any issues is go to '''Contact Us''' on the bottom of the BioCompute web page for a quick response and '''Report Bug or request feature''' for a less immediate problem.[[File:Contact us.png|800px|thumb|center]]
''<u><big>'''Note a few suggested key points to include in a message:'''</big></u>''
''<u><big>'''Note a few suggested key points to include in a message:'''</big></u>''
*Issue location and ID if possible (e.g. provide a specific draft URL:https://www.biocomputeobject.org/builder/https/biocomputeobject.org/BCO_000173/DRAFT)
*Issue location and ID if possible (e.g. provide a specific draft URL:https://www.biocomputeobject.org/builder/https/biocomputeobject.org/BCO_000173/DRAFT)

Latest revision as of 21:00, 29 September 2022

Go back to Prefix Registration

The best way to get help for any issues is go to Contact Us on the bottom of the BioCompute web page for a quick response and Report Bug or request feature for a less immediate problem.

Contact us.png

Note a few suggested key points to include in a message:

  • Issue location and ID if possible (e.g. provide a specific draft URL:https://www.biocomputeobject.org/builder/https/biocomputeobject.org/BCO_000173/DRAFT)
  • Explain the issue (e.g. I am trying to modify this particular BCO but it seems like I don’t have permission to view and modify)
  • Other issues: (e.g. unable to search for any BCO under BCO prefix)
  • What do you want to achieve (e.g. permissions to view BCOs under ARGOS prefix)