Contact us: Difference between revisions
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The best way to get help for any issues is go to '''Contact Us''' on the bottom of the BioCompute web page for a quick response and '''Report Bug or request feature''' for a less immediate problem.[[File:Contact us.png|800px|thumb|center]] | |||
''<u><big>'''Note a few suggested key points to include in a message:'''</big></u>'' | ''<u><big>'''Note a few suggested key points to include in a message:'''</big></u>'' | ||
*Issue location and ID if possible (e.g. provide a specific draft URL:https://www.biocomputeobject.org/builder/https/biocomputeobject.org/BCO_000173/DRAFT) | *Issue location and ID if possible (e.g. provide a specific draft URL:https://www.biocomputeobject.org/builder/https/biocomputeobject.org/BCO_000173/DRAFT) | ||
Revision as of 20:58, 29 September 2022
The best way to get help for any issues is go to Contact Us on the bottom of the BioCompute web page for a quick response and Report Bug or request feature for a less immediate problem.
Note a few suggested key points to include in a message:
- Issue location and ID if possible (e.g. provide a specific draft URL:https://www.biocomputeobject.org/builder/https/biocomputeobject.org/BCO_000173/DRAFT)
- Explain the issue (e.g. I am trying to modify this particular BCO but it seems like I don’t have permission to view and modify)
- Other issues: (e.g. unable to search for any BCO under BCO prefix)
- What do you want to achieve (e.g. permissions to view BCOs under ARGOS prefix)